Privacy Policy

Introduction

Welcome to https://wet-carpet-drying-norfolk-va.ecojohns.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains how we collect, use, and safeguard information about our users, in adherence to various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through these platforms. It is important to understand that this policy does not extend to external websites or services linked from our platform, as they have their own privacy policies that govern data collection and usage.

Processing Activities

Our Privacy Policy governs your interactions with us when:

You use any of our applications or services as an authorized user.
You visit our official website(s) connected to this Privacy Statement.
You engage with our communications, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide quality services. Here’s a detailed breakdown:

Account Information: Details required to create and manage your user account, including usernames and passwords.
Payment Information: Data related to transactions, such as payment method details, billing addresses, and order history.
Financial Information: Records of financial transactions and any banking information shared for payment processing.
Purchase Information: Items you buy from us, along with associated quantities and prices.
Mobile Device Identifiers: Unique identifiers from your mobile device to enhance our mobile services.
Location Data: Your geographical location data, which helps us provide location-based services.
Feedback: Any comments, suggestions, or reviews you choose to share with us.
Social Media Information: If you interact with us on social media platforms, we may collect information from those platforms (with your consent) to personalize your experience.
Product Information: Details about products you show interest in or purchase from our website.

We gather this data through various methods: user input forms, account creation processes, secure payment gateways, analytics tools, and automatic logging of system activities. Additionally, third-party service providers may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights. Cookies are small text files stored on your device that serve various functions:

Strictly Necessary: These ensure basic functionalities of our site, such as allowing you to navigate through pages.
Preference: They remember your preferences and settings to personalize your experience.
Analytics: Used by analytics providers to collect data about your interaction with our website for performance evaluation.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or delete cookies as per your preferences.

Retention and Deletion

We only retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

The security of your personal data is paramount to us. We employ robust organizational safeguards and security measures, including:

Encryption of data at rest and in transit to protect against unauthorized access.
Engagement of secure third-party processing partners who adhere to strict privacy standards.
Regular security assessments and updates to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask us to correct any incomplete or inaccurate data we possess.
Erasure (Right to be Forgotten): Demand the deletion of your data where there is no compelling reason for its retention.
Restriction: Limit our use of your data under certain circumstances.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or for data-related queries, please contact our Data Protection Officer via the provided contact details.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively communicated through our website and/or direct communication channels. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests for information, or complaints regarding privacy, please contact us:

Email: [email protected]
Address: [Provide the physical address]

We value your trust in our commitment to data protection. This Privacy Policy was last updated on [Date].